Last Updated: 20/06/2023

Thank you for choosing PacketSaver VPN Service (“PacketSaver”, “we”, “us”, or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, www.packetsaver.com (the “Website”), and our VPN service (the “Service”). We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing and using our Website and Service, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information:

When you sign up for our Service, we may collect certain personal information, such as your name, email address, billing information, and contact details. We require this information to provide you with the Service and to communicate with you regarding your account, billing, and service updates.

1.2 Log Data:

When you use our Service, we automatically collect certain information that your device sends to us. This may include your IP address, device information, operating system, browser type, referring/exit pages, and clickstream data. We use this information for troubleshooting, analyzing trends, improving our Service, and administering the Website.

1.3 Cookies and Similar Technologies:

We may use cookies and similar technologies to enhance your browsing experience on our Website. These technologies help us recognize your preferences, track usage patterns, and gather information about how you interact with our Website. You can manage your cookie preferences through your browser settings.

Use of Information

2.1 Provision of Service:

We use your personal information to provide, maintain, and improve our VPN Service. This includes processing your payments, establishing your account, troubleshooting technical issues, and delivering customer support.

2.2 Communication:

We may use your personal information to send you important updates, notifications, newsletters, and promotional materials related to the Service. You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails you receive.

2.3 Aggregate Data:

We may aggregate and anonymize data for statistical and analytical purposes. This data does not identify you personally and may be used to improve our Service, conduct research, and generate reports.

2.4 Legal Compliance:

We may disclose your personal information if required by law, court order, or governmental regulation or if we believe such disclosure is necessary to protect our rights, safety, or property, or the rights, safety, or property of our users or others.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once your personal information is no longer needed, we will securely delete or anonymize it.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our Service may contain links to third-party websites, plugins, or services that are not controlled or operated by PacketSaver. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

Children’s Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights under applicable data protection laws, please contact us at:

Email: hello@packetsaver.com

We will address your inquiries and requests promptly and in accordance with applicable privacy laws.

By using our Website and Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.